Overnight tour to Khaosok lake
Terms and conditions, cancellation policy
- Payment must be made within 3 days after reservation date and not later than 3 day(s) before tour date otherwise reservation expires;
- Koh Sanuk reserves the right to cancel or postpone a tour due to unforeseen circumstances (such as weather conditions). By agreement tour can be rescheduled to another day or company will make full refund;
- Service provider reserves the right to change the trip itinerary and/or destination if weather (wind, waves) does not allow to execute the trip itinerary;
- Client has the right to cancel a booking up to 3 day(s) prior to the tour date. Is this case Koh Sanuk will refund full payment minus bank fee;
- From 3 day(s) up to 1 day(s) before the tour date Koh Sanuk reserves the right charge up to 50% cancellation fee;
- In case of cancellation in 1 day(s) or less from the tour date/time or "No Show", Koh Sanuk will charge up to 100% invoice amount cancellation fee.
Postponed the check-in date
If you want to postpone the check-in date, it can be done only one time without any charge. A notice of the change must be made 14 days before the check-in date. If you want to make the second change for the check-in date, they will charge additional THB300 per person.
Cancellation by Customer
1 If the deposit was made and you want to cancel the trip, a cancellation fee will be charged at THB 300 per person. The conditions of the refund are as follows:
1.1 If cancellation is made 30 days before the check-in date, you will get 100% of the total paid after deduction of a cancellation fee of the above said in No. 1 of Cancellation Policy.
1.2 If cancellation is made less than 15-30 days before the check-in date, you will get 50% of the total paid after deduction of a cancellation fee of the above said in No. 1 of Cancellation Policy.
1.3 The refund will be transferred within 7 days from the day when we receive your account details.
Cancellation by Service Provider
1. The full refund will be made to you within 7 days from the day when we receive your account details.