Overnight tour to Khaosok lake

Terms and conditions, cancellation policy
  • Payment must be made within 3 days after reservation date and not later than 3 day(s) before tour date otherwise reservation expires;
  • Koh Sanuk reserves the right to cancel or postpone a tour due to unforeseen circumstances (such as weather conditions). By agreement tour can be rescheduled to another day or company will make full refund;
  • Service provider reserves the right to change the trip itinerary and/or destination if weather (wind, waves) does not allow to execute the trip itinerary;
  • Client has the right to cancel a booking up to 3 day(s) prior to the tour date. Is this case Koh Sanuk will refund full payment minus bank fee;
  • From 3 day(s) up to 1 day(s) before the tour date Koh Sanuk reserves the right charge up to 50% cancellation fee;
  • In case of cancellation in 1 day(s) or less from the tour date/time or "No Show", Koh Sanuk will charge up to 100% invoice amount cancellation fee.

Postponed the check-in date

If you want to postpone the check-in date, it can be done only one time without any charge. A notice of the change must be made 14 days before the check-in date. If you want to make the second change for the check-in date, they will charge additional THB300 per person.

Cancellation by Customer

1 If the deposit was made and you want to cancel the trip, a cancellation fee will be charged at THB 300 per person. The conditions of the refund are as follows:

1.1 If cancellation is made 30 days before the check-in date, you will get 100% of the total paid after deduction of a cancellation fee of the above said in No. 1 of Cancellation Policy.

1.2 If cancellation is made less than 15-30 days before the check-in date, you will get 50% of the total paid after deduction of a cancellation fee of the above said in No. 1 of Cancellation Policy.

1.3 The refund will be transferred within 7 days from the day when we receive your account details.

Cancellation by Service Provider

1. The full refund will be made to you within 7 days from the day when we receive your account details.

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